SoulPing (“we,” “our,” or “us”) provides faith-based reflection, scripture-based encouragement, prayer writing, and journaling-style features. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
Information you provide
You may provide information when you use SoulPing, such as your display name, language preference, prayer text, chat messages, mood selections, optional written reflections, and messages sent to support.
Information collected automatically
We may collect technical information needed to operate and secure the app, such as device type, app version, crash data, diagnostic data, and limited usage analytics.
Sensitive or reflective content
If you type personal reflections, prayers, or emotional check-ins into SoulPing, that content may be processed in order to generate responses and operate the features you request.
We use information to provide app features, personalize language and content display, maintain safety and reliability, improve performance, prevent abuse, respond to support requests, and comply with legal obligations.
Some SoulPing features may use third-party service providers, including AI or cloud providers, to process your input and generate responses.
We do not sell your personal information. We may share data with service providers that help us operate the app, with legal authorities when required by law, or as part of a merger, acquisition, or asset transfer.
We retain information only for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
You may request access, correction, deletion, or export of your data by contacting us at mangzi141800@gmail.com.
SoulPing is not directed to children. Do not use the app if you are below the minimum age permitted in your jurisdiction.
SoulPing is designed for spiritual encouragement and reflection. It is not a medical service, crisis service, or emergency response tool. If you are in immediate danger or think you may hurt yourself or someone else, contact local emergency services immediately.
Your information may be processed in countries other than the one where you live, subject to applicable safeguards and legal requirements.
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where required, provide additional notice.
If you have questions about this Privacy Policy or your data, contact us at mangzi141800@gmail.com.